Trigger or broadcast SMS messages with Twilio and collect interactive responses from customers using Twilio. You can also use virtual numbers when collecting responses from SMS messages.
- Trigger SMS messages based on events or behaviors.
- Use virtual numbers to collect responses from SMS messages.
Boomtrain can receive events for customers who need to be sent SMS messages. These events, segments or behaviors can act as trigger to push SMS via Twilio. Twilio can help you collect responses like unsubscribe requests, survey responses and poll results from customers. SMS messages will support rich text, emoticons and unicode symbols.